Trust and transparency at the heart of Feathedscx

1. Overview

This Privacy Policy explains how Feathedscx collects, processes, and safeguards personal data from learners, partners, and platform visitors.

2. Data Controller

Feathedscx, based in Portugal, acts as the data controller for the services described in this policy. Contact details are provided on our contact page.

3. Data We Collect

We collect identification data, contact information, professional details, course activity records, feedback, and technical usage data such as device information and analytics metrics.

4. How We Use Data

Data enables us to deliver courses, personalise learning experiences, provide support, communicate updates, analyse platform performance, and ensure security compliance.

5. Legal Basis

We rely on legitimate interest, contractual necessity, legal obligations, and consent where required. We clearly indicate when consent is needed and how it can be withdrawn.

6. Data Sharing

We share data with trusted service providers supporting our platform, communication tools, and analytics. All providers must adhere to confidentiality and security obligations.

7. International Transfers

When data is transferred outside the European Economic Area, we use appropriate safeguards such as standard contractual clauses to protect your information.

8. Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined here or comply with legal requirements. We periodically review retention periods.

9. Security

Feathedscx employs encryption, access controls, and monitoring to protect data against unauthorised access, alteration, or loss.

10. Your Rights

You may request access, correction, deletion, restriction, or portability of your data. Submit requests via our contact channels and we will respond promptly.

11. Marketing Communications

We send updates about courses and events with your permission. You can opt out at any time through unsubscribe links or by contacting us directly.

12. Cookies

Information on how we use cookies and similar technologies can be found in our Cookie Policy. You can manage preferences via your browser settings.

13. Policy Updates

We may revise this policy to reflect new services or legal requirements. Updates will be communicated through our platform announcements.

14. Contact

For privacy inquiries, contact [email protected] or call +351 239 017 548.